faq: INSTALLATION

Is this service available in my area?

YES, as long as you own a PC (laptop, desktop, travelmate, etc.) and Internet connection. With these 2 requirements you will receive a full level of service.

Do I need to schedule an appointment to watch your satellite tv online?

NO. The access to the service is immediate. All you have to do is go to the Join Page, complete the purchase process, install the software on your PC and that's it! You will start watching our Satellite TV straight away. The procedure of purchase and installation takes less than 3 minutes.

faq: technical

(popular) How does Satellite TV Player work?

Our software works by connecting to over 3000+ of worldwide TV and 2000+ of radio channels that are streamed over the internet. This new technology is called TV over IP.

Will this work on any computer ?

YES, Satellite TV Media Player works on all computers running a Microsoft Windows 95, 98, NT, ME, 2000, XP, Vista Operative System. Note: It does not work on MAC or Linux Operative System.

APART FROM PC AND INTERNET, Do I need any additional equipment TO WATCH TV?

NO, You do not need anything else. No TV cards, No antennas, No Satellite Dishes, No descramblers, hardware or additional equipment is needed.

Do you ever add new channels?

YES, we are constantly adding new channels and features. You will receive updates from us on a daily basis. That's why there's a big difference between us and our direct competitors! We are constantly updating the channel lists and the software features to make sure you get the richest TV over IP software in the internet.

(popular) WHICH TYPE OF INTERNET CONNECTION DO I NEED? CAN I WATCH A SAMPLE CHANNEL?

YES. Technically our software works with all internet connection types. Anyhow we reccomend an DSL+ type of connection. We reccomend you test the speed of the service before purchasing our software. We invite you to go to the View Demo Page so you can watch one of our sample channels and test the quality and speed of the service.

IS YOUR SOFTWARE EASY TO USE?

YES. It's the product on the market with the most user friendly interface. Learning how to zap channel takes literally five seconds.

faq: purchase

(popular) Can I buy the software for more than one computer?

YES. In order to better respond to your household needs, we offer the possibility to buy a 1, 2 or 3+ computer license (discounts for multi-license). Each time you install the software on a machine, it will automatically memorize the physical unique identifier of that PC.
Example: If you desire to install this software on 4 PCs, you should buy the "3+ PC License".

(popular) Do you offer any guarantee on my purchase?

YES. All purchases benefit of our special 7 day guarantee. We guarantee both delivery and functioning of the software! Don't worry, if we fail to instantly deliver the download instructions to you or you experience any technical problem after purchase, just email us within 7 days in order to get a full refund.

DO YOU HAVE A PRICE LIST?

YES. Satellite TV Media Player starts from USD 29.95.
Compare this price list with our direct competitors' and find out we sell the best TV-over-IP software at the cheapest price! Please also remember that No Activation Costs apply to this offer!

(popular) how long is the software license valid for?

FOREVER. This is a lifetime license! It goes with the life of the PC.

is there any recurring payment or bill?

NO, absolutely not. You only pay a one time fee . There are no monthly subscription fees and no recurring payments. This is not a monthly membership. Once you buy the software you get a lifetime access to our directory of TV channels. No monthly billing or recurring charges apply to this offer.

MY pc crashed and i lost your software. can i REINSTALL it A SECOND TIME?

YES. With our Recovery Protection option all you have to do is simply log in to your Member's Area and download the software again! Access to the Member's Area is unlimited and it will last forever.

do i get also updates for new tv channels?

YES. We update our directory of TV channels on a regular basis. Our Content Management Team constantly updates the list of channels in order to maximise our customer's satisfaction. This service is FREE!

(popular) do you offer technical support?

YES. You can buy our unlimited Technical Support service for only 9.95$! With this option, you will benefit of a 6 days a week email support in case you experience any issue with the software. Our team will be glad to help and provide you with the best solution to better enjoy Satellite TV Media Player.

what is satellite tv player plus?

Satellite TV Player Plus is the elite version of Satellite TV Media Player. It contains also thousands of Radio channels and Online Movies to better respond to your entertainment needs. You can buy Player Plus by simply ticking the "Include Movies & Radio Player" box during the purchase process. It only costs 9.95 USD!

what do i get after purchasing satellite tv media player?

After you place your order, we will give you immediate access to a webpage where you can download the software program on your PC. In this webpage you will also find your login credentials to the Member's Area. The software Registration Key required to activate the software features will be emailed to you only after your order is completed (that is, after we receive your payment). As soon as your payment is received, we will email you your software Registration Key. NOTE: depending on your credit card networks, credit card status, etc., the payment process may take from 5 minutes up to a few of hours.

I purchased satellite tv player but i have not received any REGISTRATION KEY. what should i do?

Don't worry. Sometimes it happens that our activation emails get flagged as "spam" as they are automatically generated by our system. If you don't get any email in your inbox, we invite you to check your spam folder. If you don't find any activation email in the spam folder as well, please wait for a few hours because it means your payment is still under review and / or in process. If after 6 hours you have not received any Registration Key via email, please contact your credit card company in order to verify your payment status (payment completed, pending, declined). If your Financial Institution confirms the payment went through successfully, please contact us immediately at support@satellite-tv-player.com to request a new software Registration Key.

faq: PRIVACY

IS my personal data secure during the registration process?

ABSOLUTELY! Your personal information is not shared with any other third party. Confidentiality and privacy protection represent a top priority in our organization. The registration and billing procedure is made 100% secure by the best technology available for e-commerce transactions (SSL protocol security at 128 bit).

If you desire to know more about our privacy and refund policy, please read also our policy page.

If you want to search for some specific channel in our current list of available channels, please click here.